Beck and call

 For many people, their careers are more than just a job - they're a calling. This tends to be the case with any career that comes with a certain level of sacrifice and, for this reason, people who passionately follow careers in hospitality have to be following a calling. Hospitality careers are sacrificial on lots...

Warm welcome

The Christmas story will be retold in many formats in the coming weeks in nativity performances up and down the country. Whether a contemporary or a traditional re-telling, the story will nearly always include one of several central plot themes that there was ~ gasp ~ no room at the inn.   Thankfully in a...

Most successful owners know there is a careful balance to tread between adding personal and quirky homemade touches to their guests’ experience of their guesthouse or B&B and overwhelming their guests with too much personality in the accommodation, not to mention their own personal quirks as individuals. Leveraging the power of welcoming personal touches that...

Earth tones

We've arrived at that time of year of falling leaves and fading colours. In a few weeks time when the perennials are bare, the evergreens will take centre stage again, and rightly so. An evergreen is an unchanging, reliable and ever-beautiful part of the landscape of nature. Perhaps it's for this reason that nature -...

Club 18-30

There's been a fair bit of coverage of a new type of club 18-30 where membership has nothing to do with age and everything to do with size. The 18-30 stone club has been the feature of newspaper articles and even a recently aired ITV programme My 18-30 Stone Holiday (catch it while you can...

Country seat

Wouldn't we all love to escape to the country?   Some days the frenetic pace of our lives can feel all too much and life somehow feels like it would be so much simpler, healthier even, if we upped sticks and retreated to the countryside.   And it must be a popular fantasy as it's...

Finely crafted

The new school term has begun which means one thing: the Autumn getaway is officially underway.   The autumn getaway crowd is easily distinguishable from the summer holidaymaker set. Other than the fact that the autumn getaway crowd may or may not have school aged children, guests looking for an autumn in the Uk especially...

Style & character

Packed with style and character, Lime Wood in Hampshire has once again topped the list of the country's best country house hotels.   In a recent list by The Telegraph of ‘The best country house hotels in Britain’ by Fiona Duncan (Hotel Expert for The Telegraph), Duncan pinpoints what lies at the heart of Lime...

First things first

The old adage that applies to most customer-facing industries is that ‘the customer comes first’.   That's all fine and well in theory but, in business, there are a huge number of factors that fight for first place on a day to day basis.   So what comes first in your hotel?   Is it...

Eye of the tiger

So you think you need to travel to Zambia to sleep alongside tigers? Think again.   Tiger Lodge is the newest lodge at the Port Lympne Reserve and offers wildlife lovers - or those in search of a quirky night away - the chance to sleep in a stunningly beautiful and well equipped lodge under...
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